Policies

Allergies and Dietary Restrictions

The University Club will accommodate allergies and dietary requirements whenever possible. Notifying us in advance if possible of any dietary requirements helps us do our best to accommodate your guests. We do not have an allergen or gluten free kitchen, but our team does their utmost to prevent cross-contamination and to communicate information about allergens to our customers.

Food Allergy Disclaimer

University of Guelph Hospitality Services makes every effort to accommodate the various dietary requirements of our customers and handles food allergies seriously. Every effort is made to instruct our staff regarding the potential severity of food allergies. University of Guelph Hospitality Services staff consults individually with faculty, staff and students with food allergies to minimize allergic reactions.

Please be advised that our menu items may contain allergens, may have come in contact with items containing allergens, and there is always a risk of contamination or cross contact. In addition, the potential does exist, that food manufacturers may change their formulation or manner of processing without our knowledge. We do not guarantee the accuracy of ingredient information.

Ingredient and nutrition content of foods may vary due to changes in product formulation, recipe substitutions, portion size and other factors. Customers with concerns need to be aware of these risks. University of Guelph Hospitality Services will assume no liability for any adverse reactions that may occur in the dining facilities. For assistance when dining on campus please ask to speak to a manager or chef.

Alcohol Policy & Service

We maintain a selection of quality wines, beers and spirits. We’ll be pleased to make recommendations to complement your menu choices and your preferences.

Hospitality Services is governed by the Provincial Liquor Laws of Ontario and the Rules and Regulations of the University of Guelph. Under the terms of the AGCO, Hospitality Services is prohibited from allowing any individual or group to provide their own alcoholic beverages. Liquor service will be permitted only during normal licensing hours. No more than two (2) drinks will be served to a guest at one time. Doubles are not permitted to be served. We care about the safety and well-being of our customers.